Fairfax Alcohol Safety Action Program (ASAP) Practice Exam

If a client does not receive a notification for a newly assigned case manager, is that correct?

1. Yes, that is correct

2. No, they should receive a notification

3. Only if the case manager changes

4. It depends on the case type

The correct answer is: Yes, that is correct

The assertion that a client does not receive a notification for a newly assigned case manager is correct under certain circumstances. In some organizational or program frameworks, there may be policies dictating that clients are not automatically informed about every change in their case manager, particularly if those changes occur internally and are considered procedural. However, it’s important to consider that best practices typically involve notifying clients about such changes to maintain transparency and ensure they feel supported. Clients should generally be informed when there is a significant change related to their treatment or support structure. In some instances, notifications may be more likely when a case manager is changed rather than assigned anew, impacting the client’s sense of stability and continuity in support. Ultimately, while the statement can be considered correct, the context surrounding specific protocols or the type of case may influence whether or not notification is deemed necessary or standard practice.