Fairfax Alcohol Safety Action Program (ASAP) Practice Exam

What should be done if a case manager is not assigned for certain types of clients?

1. Leave the assignment blank

2. Assign VAPFFXUnassigned

3. Notify the supervisor

4. Reassign another case manager

The correct answer is: Assign VAPFFXUnassigned

In situations where a case manager is not assigned for specific types of clients, the procedure indicates that you should assign them the identifier VAPFFXUnassigned. This code serves as a placeholder to ensure that the client’s information is properly recorded and tracked within the system, even in the absence of an active case manager. By using this assignment, it helps maintain organizational integrity and allows for easier identification of clients who are awaiting assignment to a dedicated case manager. Utilizing a specific unassigned code avoids gaps in client management and ensures that no clients are overlooked or improperly categorized. This process is fundamental to ensuring that clients receive the attention and support they need, even if their case management assignment is still pending. Other approaches, such as leaving the assignment blank or notifying the supervisor, may not provide the necessary tracking within the system, and reassigning another case manager without following protocol could lead to confusion in client case management.